Privacy Policy

1. Introduction

Welcome to PicTools.AI.

This Privacy Policy explains how we collect, use, and protect your information when you use our Service. PicTools.AI is operated by Dice la cancion, S.L. ("we", "our", "us").

By using PicTools.AI, you agree to this Privacy Policy. It works together with our Terms of Service, which governs your use of the Service.

2. What We Collect

We collect a few types of information to provide and improve the Service:

Account Information: When you sign up, we collect your email address.

Usage Data: We automatically collect information like your IP address, browser type, pages visited, time spent, and device identifiers. We use Google Analytics to help us understand how people use PicTools.AI and improve the experience.

Cookies: We use cookies and similar technologies to keep the Service running smoothly. You can disable cookies in your browser, but some features may not work properly.

Payment Information: When you make a purchase, payment details are processed securely by Stripe. We don't store your credit card information.

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your payments
• Send you important updates about your account
• Improve PicTools.AI based on how people use it
• Respond to your questions and provide support
• Detect and prevent fraud or technical issues

We may also send you tips, updates, or occasional newsletters. You can unsubscribe anytime.

4. Your Images and Content

Your privacy matters. Here's how we handle your images:

• Your images are processed only to provide the Service.
• We don't use your images to train AI models.
• We don't share, sell, or publish your images.
• Your images are private and only visible in your personal history.
• We temporarily store images for processing and delete them according to our retention practices.

You own your content. What you create with PicTools.AI is yours.

5. How Long We Keep Your Data

We keep your personal data only as long as needed to provide the Service and comply with legal obligations.

Want your data deleted? You can delete your account directly from your "My Account" page, or email us at contact@pictools.ai. We'll process your request within 7 business days. Some data may remain in backups for up to 90 days before being fully removed.

6. Who We Share Data With

We don't sell your personal information. We only share data when necessary:

Service Providers: We work with third parties (like Stripe for payments and Google for analytics) who help us run PicTools.AI. They only access your data to perform their tasks and can't use it for anything else.

Legal Requirements: We may disclose information if required by law or to respond to valid legal requests.

Business Transfers: If PicTools.AI is acquired or merged with another company, your data may be transferred as part of that transaction.

7. Data Security

We take security seriously and use industry-standard measures to protect your data. However, no system is 100% secure. We do our best, but we can't guarantee absolute security.

8. International Transfers

Your data may be transferred to and stored on servers outside your country. By using PicTools.AI, you consent to this transfer. We take steps to ensure your data is handled securely wherever it's processed.

9. Your Rights

You have control over your data. You can:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to how we process your data
• Request a copy of your data in a portable format
• Withdraw consent at any time

To exercise any of these rights, email us at contact@pictools.ai.

If you're in the EU/EEA, these rights are protected under GDPR. We're committed to honoring them.

10. Children's Privacy

PicTools.AI is not intended for children under 13. We don't knowingly collect information from children. If you believe a child has provided us with personal data, please contact us and we'll delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll post the new version here with an updated date. We encourage you to check back occasionally.

12. Contact Us

Questions about this Privacy Policy? Email us at contact@pictools.ai.